Health care in danger: Implement operational tools and procedures

Conference participants could pledge to:

• Implement the Safer Access Framework to improve acceptance, safety and security, and access for National Society’s staff and volunteers
• Develop and implement standard operating procedures (SOPs)  for ambulance services and the provision of pre-hospital care
• Develop and implement context-specific contingency plans and other relevant procedures to respond to operational challenges in a given context
• Implement a stress-management program (including psychosocial support and personal and operational de-briefings) for health care personnel
• Put in place a scheme for insurance for RCRC staff and volunteers
• Provide health care teams with personal protective equipment and training in its use as necessary.
• Implement sustainable mechanisms to share experiences at the national/regional levels on tools and procedures developed.

Action plan

Indicator(s) which could be considered: 

• Relevant actions and measures of the Safer Access Framework for RCRC National Societies implemented
• Contextualized SOPs developed for ambulance services and where appropriate, shared with other stakeholders
• Context-specific contingency plans and other relevant procedures in place
• Policies and procedures  in place to prevent and respond to  stress  related issues for staff and volunteers
• RCRC staff and volunteers can access insurance
• Number of good practices available on the HCiD platform and/or other platforms
• Initiatives put in place to exchange experiences and identify solutions to common operational issues.